DELIVERY & PRICES

CHRISTMAS SHOPPING

With Christmas fast approaching, we're here to keep you informed about all we have to offer, making gift shopping stress-free and ensuring your presents arrive with ample time for wrapping.

LAST POSTING DATES (via Royal Mail)

Please allow plenty of time to order your Christmas gifts as we can not be responsible for third parties and their delivery timelines. The below dates are guildelines for ordering and not always guaranteed. 

 

STANDARD UK SHIPPING: Wednesday 18th December, please order before 3pm. 

 

FAST TRACK DELIVERY: Thursday 19th December, , please order before 3pm. 

 

PRIORITY UK DELIVERY: Friday 20th December, please order before 3pm. 

 

 

 

EXTENDED CHRISTMAS RETURNS 

Any Christmas gifts purchased can be returned up until January 2nd 2025. 

 

 

GIFT WRAPPING 

We offer free gift wrapping on all purchases made in store or online. We can also include a personalised message. 

 

 

CREATING A CHRISTMAS WISHLIST (in store and online) 

Create a list of all your favuourite things in store or online and share with your friends and family so they know exactly what to treat you to this season. Simply pop in store and set this up with one of the trained stylist. Alternatively online you can 'heart' your favourite items and then share your wishlist via email with your nearest and dearest.

 

 

BOOK A GIFT CONCIERGE APPOINTMENT or FESTIVE SEASON STYLING SESSION

Stuck for gift ideas? Look no further, our stylists are here to help hand pick the perfect present for that special someone

Let us take the pressure off when finding the perfect look for that special occasion. From clothing, footwear, jewellery and accessories, our team of stylists will make sure you feel fabulous on the big day!

BOOK HERE > 

 

 

SHIPPING & DELIVERY OPTIONS

FREE STANDARD UK DELIVERY – VIA ROYAL MAIL (TRACKED & SIGNED 48 SERVICE)

Orders will take approx 2-3 days from when they are dispatched, you will receive a email once the item is dispatched.

*Delivery times can vary depending on your area and during peak trading periods (for example Christmas & sale)

 

Orders must be placed before 3pm Mon-Fri excluding bank holidays)

This is a tracked and signed for service, where you will receive email or text notification of the shipment progress.

This service includes shipping to Northern Ireland, Channel Islands and Scottish Highlands. Shipping to Jersey & the Channel Islands (in order to have your VAT deducted please ensure you select Jersey NOT the United Kingdom)

 

 

FAST TRACK DELIVERY 1-2 WORKING DAYS - ROYAL MAIL (TRACKED 24)     £4.95

Fast Track delivery service is available for UK mainland orders placed Monday – Friday if ordered before 3pm

 

If you order after 3pm on a Friday your order will be dispatched on Saturday and will arrive beginning of the following week. If you wish to receive your order on a Saturday, you should select Saturday or Sunday delivery before our cut off time of 3pm on Friday.

 

 

PRIORITY UK DELIVERY – ROYAL MAIL (SPECIAL DELIVERY GUARANTEED BEFORE 1PM)       £6.95

Priority delivery service is available for UK mainland orders placed Monday – Thursday if ordered before 3pm

 

If you order after 3pm on a Friday your order will be dispatched on Saturday and will arrive with you on Monday. If you wish to receive your order on a Saturday, you should select Saturday or Sunday delivery before our cut off time of 3pm on Friday.

 

These are a tracked and signed for service, where you will receive email notification of the shipment progress. These services excludes shipping to Northern Ireland, Republic of Ireland, Channel Islands and Scottish Highlands)

 

 

 

SATURDAY & SUNDAY UK DELIVERY – Royal Mail Courier            £8.95

Weekend service is available for UK mainland order placed Monday – Saturday.

 

For Saturday delivery please order before 3pm on Friday.

 

For Sunday delivery please order before 11am on Saturday.

 

This is a tracked and signed for service, where you will receive email or text notification of the shipment progress. This service excludes shipping to Northern Ireland, Republic of Ireland, Channel Islands and Scottish Highlands)

 

 

 

CLICK & COLLECT  - Free

 

As a quick, easy and free way to collect your order, why not visit us in-store, not only can you pick up your gorgeous purchase but you can meet the team and see if there is anything that takes your fancy!

We are located: The Dressing Room, 6-8 High Street, St Albans AL3 4EL


1. You will receive a confirmation email once your item has been packed and ready to collect
2. Then simply pop in store, giving your name and order number to a member of staff.

 

PACKAGING

We have recently updated our packaging options online, offering our luxury branded packaging but also a more eco friendly option too and you can select your packaging option at the checkout. 

LUXURY DRESSING ROOM PACKAGING

Your parcel will be sent out in our branded pink packaging and secured in a recyclable sealed bag.

 

 

ECO PACKAGING 

Your order will be delivered in basic brown paper packaging which uses fewer materials and is easier to recycle.

 

 

GIFT WRAP

If you have selected gift wrap then your item will have the branded Dressing Room packaging and ribbon (along with a hand written gift message if this option has been selected).

 

  • Any items that are purchased in our sale will be dispatched in standard sale packaging.
  • Footwear orders will be delivered in the original designers own packaging.
  • Jewellery will be sent to you in the designers’ own packaging or in an organza bag. 


No matter which packaging option you choose, your order will be hand picked and packed by our website team with love and care💘

 

 

SALE ITEMS

Orders will be packed in basic brown paper packaging, or envelopes and will not be shipped in our luxury branded packaging.

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